PRIVACY POLICY

WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates
HOW DO YOU GET MY CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
HOW DO I WITHDRAWAL MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Kratomspot.com or mailing e-mailing us at kratomspotonline@gmail.com
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least the age of 18 majority in your state or province of residence, or that you are the age of majority in your state or province of residence
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at KratomSpot.com or by e-mail at kratomspotonline@gmail.com

REFUNDS AND RETURNS

KratomSpot.com honors themselves in ensuring that your  kratom powders, capsules, extracts, or tinctures to be delivered in a timely matter. Usually between 2-4 business days after shipped. If an order gets lost in transit, the order will be immediately replaced or a full refund will be given. If you are in any way unsatisfied with your kratom purchase, please contact a member of the KratomSpot.com customer support team to set up a refund or return. Products returned must be unopened, untampered with and sealed. Customer is responsible for return shipping costs. KratomSpot.com does not guarantee refunds or replacements on delayed packages. We are not responsible for shipping carrier delays due to negligence. If tracking number information states that the order was lost due to shipping carrier negligence, we would immediately send out a new package. Refunds will not be given if customer writes down the wrong shipping address.